Felicitas Mehiläinen Helsinki

Henkilökohtainen palvelu lääkäriltä on henkilökunnan positiivisen asenteen kera todella mieltä ylentävä kokemus TK-Palveluun tottuneelle...

My experience was good. Doctor was polite and professional.

The one doctor I have visited during this past year has been so lind and nice yet frank and professional giving her insight when it comes to different methods of treating our issue. We always discussed different possibilities but I am glad that in the end I decided just to listen to her opinion and just go with. Yes it has been very expensive but on public sector things would have moved more slowly.

Palvelu ja kohtelu ala-arvoista. Ainoa joka paistaa läpi kirkkaasti on raha. Lääkärit sekoilevat asiakkaan asioissa, kukaan ei ota vastuuta, virheitä peitellään ja omituisia yhteydeottoja..Se mitä asiakkaat tulevat täältä hakemaan on täysin toisarvoista. Ei mitään mielenkiintoa hoitaa itse asiaa vaan raha on ainoa motivaatio henkilökunnalle toiminnan ylläpitoon. Miten on mahdollista, että tämä touhu on edes laillista?

there for you! (Unlike you FEEL, whatever's the thruth about the 'Public Health Care'...)

Procedures done without properly informing about the risks until the last minute (when you are already laying on the table and the preparations are done).The procedure likely caused pelvic inflammatory disease according to the doctor, who treated it accordingly without ruling out other possible causes for the lower abdominal pain.This is despite of the fact that lower abdominal pain can be caused by many other possible (and more common) reasons other than gynecological issues. After passing through at least 3 of their gynecologists, they referred me to the public sector, where a midwife was looking surprised that they never tested for urinary infection and that a saline ultrasound was done without reasons indicating for problems in the fallopian tubes.Apparently friendly doctors at first, but that were very dismissive and irresponsive when we asked questions about the pain, possible causes, consequences, and possible ways to act in case of extreme pain.We spent more than 1 000 euros with all the useless and repeated examinations (blood tests, ultrasound) and consultations, which only provided them guesses and no real diagnosis.We never knew what it actually was, due to their limited tests, but they treated as pelvic inflammatory disease which was caused by their procedure. I came to get examined, and got out with a lot of pain, a large bill (+ loss about 2 000 euros due to a month unable to work), and possible infertility due to damage to the fallopian tubes (which were previously normal).In no moment we got their sympathy in the form of a simple “we are sorry”.

Seeing the profit in you is clearly more motivating to the felicitas group than seeing the fertility in you. Respect differed enormously when entering as a couple and when entering alone. We were also charged as though we'd made an appointment, when they had called us at their convenience. Apparently it was an outpatients appointment simply because we were able to answer the phone. No apologies were made when I took the time to point this shady practice out to them. Deeply disappointed, and they are clearly disinterested in providing better service. We have had far better experiences with other healthcare providers in Helsinki.

Vuosi kokemuksia takana. On niitä hyviäkin, mutta isompi osa erittäinkin huonoja. Enemmän liukuhihnameininkiä kuin yksilön hoitoa. Tylyä kohtelua. Rahastuksen makua.